Shipping

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We charge a flat rate of $12 per order (and $5 for small parcels) for postage Australia-wide via Australian Registered Post.

Free postage for all Australian orders over $100

All items are dispatched within 48 hours and delivery time can be anything between 3-10 business days.  Free pickup can be arranged for Perth based customers.  This is based on the product being available at our Cockburn location. If you wish to collect an item please contact us to arrange a mutually convenient time.

Occasionally a particular item may be out of stock and Blue Sky Days cannot accept responsibility or liability for any item it is not able to supply.  However should this ever happen we will always try to provide a suitable alternative that you are happy with or will offer you a full refund.

 

Returns

If you’re not 100% satisfied with the items you purchased please let us know.  Claims for missing, faulty or damaged items must be notified in writing within 7 days of receipt of the product.  Blue Sky Days will offer a full refund of the goods purchased, store credit or exchange.

Please contact us via the contact page for a returns form.

PLEASE NOTE: no exchanges or returns are offered for sale items unless deemed to be faulty.

We reserve the right to refuse returned items if the items do not comply to our returns policy. Refused items will be posted back to you and additional postage will be charged. We accept no responsibility for returns that are sent by non-traceable postage methods and are not received. Unfortunately without the items we cannot issue an exchange or refund. We strongly suggest you send your returns using a traceable method.